Data Grid

UX Case Study: Streamlining Data Grid Design in EngagementHQ

Introduction

Granicus is a leading provider of cloud-based technology solutions aimed at fostering connections between people and government. One of its flagship products, EngagementHQ, serves as a community engagement platform tailored for government agencies. This case study focuses on the project undertaken to improve the data grid functionality within EngagementHQ.

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Project Overview

The objective of the EngagementHQ - Data Grid project was to overhaul the data grid functionality within the platform. As a Senior UX Designer/Researcher and UI Designer, my role was pivotal in leading the effort to streamline the design and implementation of data grids.

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Problem Statement

EngagementHQ's data grid functionality was initially developed without a holistic approach, resulting in inconsistent designs and paradigms across different pages. The lack of cohesive design principles led to usability issues and user dissatisfaction.

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Approach

Led discovery sessions with the team to define use cases and identify relevant functions for each page.

  • Conducted user interviews to understand user needs and expectations regarding data organization.

  • Illustrated user flows for various functions performed by data grids on different pages.

  • Designed concepts aligned with established design system paradigms.

  • Constructed prototypes to visualize and test the proposed design solutions.

  • Designed components and documented functions for integration into the design system.

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Biggest Challenges

The project faced a significant challenge in considering the diverse use cases for data grids and ensuring that design solutions accommodated all potential scenarios. This required careful analysis and iteration to develop design system rules that could effectively address various requirements.

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Outcomes

Developed a streamlined data grid design that adhered to design system paradigms and improved consistency across the platform.

  • Enhanced usability and user satisfaction by aligning data grid functionality with user needs and expectations.

  • Created clear user flows and prototypes to illustrate the improved data grid interactions and workflows.

  • Documented components and functions for integration into the design system, ensuring scalability and consistency in future development effor

06

Conclusion

The EngagementHQ - Data Grid project successfully addressed the challenges associated with inconsistent data grid functionality. By adopting a user-centered approach and leveraging design system principles, the project achieved improved usability and consistency, enhancing the overall user experience of the platform.

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Next Steps

Moving forward, continuous iteration and refinement of the data grid design will be essential to address evolving user needs and platform requirements. Ongoing user testing and feedback will inform further enhancements and ensure that EngagementHQ remains a leading solution for community engagement in government agencies.

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